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General terms and conditions of
business – Terms and conditions of
sale and delivery
Validity of the
terms and conditions of business
Our general terms and conditions of
sale and delivery shall apply to all
business transactions, to the
exclusion of any conflicting
conditions of purchase. These terms
and conditions are acknowledged by
you when you place your order, but
no later than upon receipt of our
delivery, and shall likewise apply
to future business. Differing
agreements require our written
confirmation. In the event of waiver
or amendment of individual
conditions, all the other conditions
shall remain in force.
Orders and prices
The sale is definitive. Consignments
of samples or selections are billed,
but can be returned, stating the
invoice number. The price list
applicable on the date on which the
order is placed shall be the basis
for pricing. Changes to prices and
other terms and conditions of sale
are reserved at any time, even
without prior announcement.
NS articles (non-stock articles)
Orders for articles which do not
form part of our basic stock range,
i.e. which we procure specially for
you, can neither be changed nor
cancelled after we have received
your written confirmation. Our
supplier’s packaging unit must be
respected.
Further purchase guarantee and range
changes
We cannot give a guarantee that
further purchases will be possible.
Depending on our suppliers’
production series, the form,
glazing, surface quality and
material composition of the products
may change. Order
value and dispatch costs within
Switzerland
For a net order value of CHF 500.00
and above, we deliver free specified
destination.
If the net order value is less than
CHF 500.00, dispatch and packaging
are billed at cost price.
Consignment supplements for
notified, stipulated date and upper
floor deliveries, for storage
charges and supplements for
non-deliverability will generally be
billed to the purchaser, even in the
case of deliveries free destination.
Deliveries to other countries shall
be made ex-works.
Dispatch and delivery
Dispatch is made for the account and
at the risk of the purchaser. Our
deliveries are not insured. Any
damage must be notified to the
carrier who makes the delivery
immediately upon receipt. Delivery
dates are not binding. We are
entitled to make part-deliveries. We
use our best endeavours to respect
the agreed delivery dates, but
decline claims for compensation in
the event of late delivery.
Payment terms
30 days net. Unauthorized discounts
will be charged back. In the event
of late payment we charge 5%
interest on arrears.
Reservation of ownership
The goods remain our property until
the purchase price has been paid in
full. Complaints
and returns
The delivery must be checked
immediately by the purchaser to make
sure that it is complete and in good
condition. Complaints can only be
considered within eight days of
receipt of the goods, enclosing the
delivery note or quoting the
delivery note number. If the
delivery is demonstrably defective,
a replacement will be provided free
of charge. More far-reaching claims
for replacement are specifically
declined. Returns will be accepted
only by prior written agreement and
with the deduction of a share of the
costs. No credit will be granted for
goods which are not listed in the
catalogue, are no longer current,
are incomplete and/or not in their
original packaging, together with
goods which are no longer in perfect
condition. Place
of performance and jurisdiction
The place of performance and
jurisdiction is Emmen.
VE = packaging unit – please respect
the packaging units shown in the
catalogue.
NL = Not included in the Sola
standard range, i.e. not in stock.
The delivery lead-time for such
articles is longer. The supplier’s
packaging unit must be respected in
every case. Returns are not
permitted. |
